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News > Air Force Web site offers legal assistance
Air Force Web site offers legal assistance

Posted 6/10/2010   Updated 6/10/2010 Email story   Print story


6/10/2010 - SHEPPARD AIR FORCE BASE, Texas (AFRNS)  -- Next time clients need a will, power of attorney or just have a legal question, they can visit the new Air Force Legal Assistance Web site at The Web site is designed for active-duty and reserve component members, retirees and dependents.

Officials created the Web site to increase efficiency and track client satisfaction with the Air Force legal assistance program. Because it is a public site, clients may access the site's features from the comfort of their homes without a common access card.

The site's features include:

-- Legal topics: Short papers on common legal-assistance topics such as wills and family law issues. It also contains links to other helpful sites.

-- Legal worksheets: Access to online questionnaires for wills, living wills and powers of attorney. After completing the online worksheet, the Web site provides each client a unique "ticket number." Data entered by clients is secure and may be accessed only after clients visit their local legal office and provide their ticket numbers to legal office officials.

-- Online survey: Following a visit to the legal office, clients are encouraged to provide feedback concerning the professionalism and helpfulness of Air Force legal professionals.

Many clients have visited a legal office to obtain a will or other legal document and realized, after arriving, that they needed to gather more information or documents from home. Sometimes clients have realized they needed to speak with their spouse about an issue.

Completing an online worksheet will help minimize these multiple visits. By filling out an online worksheet, clients will be able to consider critical issues before visiting the legal office.

After receiving a ticket number, clients bring it to the legal office. An attorney or paralegal will then access a client's data with the ticket number and prepare the appropriate legal documents.

While the Web site increases convenience for clients, everyone should note the following:

-- Information on the Web site is for educational and informational purposes only. The Web site cannot replace consultation with a local judge advocate general, and Airmen should never rely solely on the Web site when making decisions.

-- Clients will not have the ability to print a legal document from the Web site. Clients will need to visit the legal office and provide their ticket numbers in order to obtain their legal documents.

-- The Web site is designed for client convenience, but no one is required to use the Web site before visiting the legal office. (Courtesy of Air Force News Service)

6/21/2010 5:25:40 PM ET
The link provided for legal assistance does not function properly.
Jeff Baxter, North Pole AK
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