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New Web site lets beneficiaries manage health information online

FALLS CHURCH, Va. (AFRNS) -- Tricare Prime and Prime Remote beneficiaries in the United States, including Hawaii and Alaska, can manage their health care online.

"The new online system may be one of Tricare's most convenient tools to date," said Army Maj. Gen. Elder Granger, deputy director of the Tricare Management Activity. "Beneficiaries can manage some of their health-care information from the comfort of home 24 hours a day, seven days a week."

Prime and Prime Remote beneficiaries can log on to https://www.dmdc.osd.mil/appj/bwe/ to enroll, disenroll, choose primary care managers, transfer regions, update personal information, add other health-care information and request enrollment cards. The site also allows Standard beneficiaries to update personal information, add other health care information and enroll in Prime.

The site's link to the Defense Eligibility Enrollment Reporting System allows beneficiaries to update their personal information for both Tricare and DEERS at the same time. Retirees can use their Defense Finance and Accounting Service "myPay" personal identification number, or family member account PIN.

Enrollments and PCM changes are pending until approved, and approval may take up to six calendar days. Beneficiaries can log on to the site to view the status of their account anytime and can cancel pending enrollments and/or PCM changes within 48 hours of initiating the transaction.

To date, the US Family Health Plan, a TRICARE Prime option, is not available for enrollment on this Web site.

In addition to the new Web service, enrollment forms are still available at http://www.tricare.mil/mybenefit/home/overview/Enrollment/WebEnrollment to fill out and mail to a Tricare regional office. Beneficiaries can also visit a Tricare Service Center to enroll and get assistance with other health-care needs. (Courtesy of Tricare)