Because of Hurricane Florence, retirees and family members in North Carolina, South Carolina and Virginia who need an emergency supply of medication, or if their medication is lost or damaged, may obtain an emergency supply at a local network pharmacy. To locate a pharmacy, visit https://www.express-scripts.com/TRICARE/index.shtml, select "Tools" in the top menu, then choose "Find a Pharmacy". They may also locate a pharmacy using the Express Scripts mobile app or by calling Express Scripts toll-free at 877-36301303. Emergency procedures are in effect through Sept. 20.
Air Force Retiree Services cannot assist Guard and Reserve members who are not yet receiving retirement pay. Guard and Reserve Airmen awaiting retirement pay should call the Total Force Service Center at 800-525-0102 and select Option 3 or 4 to be connected with the Air Reserve Personnel Center.
Air Force Retiree Services
550 C Street W
JBSA-Randolph TX 78150
Toll free: 800-525-0102